Top 7 Questions to Ask a Plumber Before You Hire.
It's midnight and your bathroom pipe just burst.
You reach for a bucket, along with your phone. You're ready to hire the first local plumber you find online, desperate for relief.
However, even in the middle of an emergency, you need to cover all of your bases. Today, we're sharing seven questions to ask a plumber before opening the doors of your home.
Help is on the way, so read on!
1. Do You Have a License?
Sure, your cousin's best friend might have fixed a pipe or two. That doesn't make him a professional.
There are many things that could go wrong with a plumbing project. You want to make sure that anyone you hire holds a professional plumbing license. This is one of the most important questions for your plumber, so ask it first.
This way, you can rest assured that this expert is up to any task. Licensed plumbers must pass a state plumbing exam and attend routine re-certification courses to stay abreast of the latest industry regulations.
2. Are You Insured?
Your plumber could be the best in the city, but the reality is that mistakes and unforeseen issues can occur. Insurance protects a plumbing team against job risks. It also helps ensure that you're not stuck paying out of pocket for any major repairs required.
Some of the most common types of insurance to inquire about include:
- Builder's risk insurance
- Plumbing contractor bond
- Workers compensation insurance
3. Who Will Do the Work?
Will the plumber you spoke to on the phone be the same person at your doorstep? Or, will he sent someone from his crew to do the work?
While the latter isn't a deal-breaker, you need to be prepared. Are all service contractors are individually licensed? Or, are they all working under the business owner?
You want qualified and experienced technicians working on your property. Ask about subcontractor expertise and request references if you want more information.
4. Can You Provide References?
Especially if you're hiring a plumber to complete a major project, such as piping your new house, it's smart to ask for references.
A reputable plumber will have plenty of past clients who can speak to their professionalism and expertise. In many cases, you can find testimonials on their business website!
Ask for the contact details of three to five former customers. Then, contact them to learn more about how the project went and if there were any issues.
5. What are Your Service Charges?
Some plumbers are happy to come out and perform a free estimate. Others will charge you for that time, even if you wind up hiring someone else.
Before you ask someone to take a look at your project, ask about their service charges and any other fees. This way, you won't get stuck with a bill that you weren't expecting.
6. What is Your Turnaround Time?
A local plumber might advertise around-the-clock service, but what if there are five other jobs taking precedence before yours? In an emergency situation, even a short, 30-minute delay can make a major difference.
Ask about the plumber's availability. Before you hang up, you should know how long you'll be waiting.
7. Do You Have Certain Specialities?
In many cases, a plumber will have specialized knowledge in a certain field. This might mean they're better at remodeling than repair work, or vice versa.
You want to make sure you hire the right person for the specific job. Ask about these specialties to match each plumber to the appropriate task.
Write Down These Questions to Ask a Plumber
Whether you're up to your ankles in a kitchen emergency or you're simply getting bids for a new construction project, it pays to have a plumber on speed dial.
However, not all of these professionals are created equal. When you know the right questions to ask a plumber, you're one step ahead of the game.
Keep this list handy and refer to it the next time you need to make that call. In the meantime, we can help keep your home as covered as possible.
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